Privacy Policy
Effective date: January 1, 2024
Veritas In Home Care (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us about our services.
1. Information We Collect
When you submit an inquiry through our contact form, we collect the name, email address, phone number, and details about your care needs that you provide. We do not collect any information automatically beyond standard web server logs (IP address, browser type, page visited) that are routinely generated by all websites.
2. How We Use Your Information
Information you submit is used solely to respond to your inquiry, schedule consultations, and provide the home care services you request. We do not use your information for unsolicited marketing and we do not sell, rent, or share your personal information with third parties, except as required by law.
3. Health-Related Information
Information you share about health conditions or care needs is treated with the highest level of sensitivity and confidentiality. It is used only to help us understand how we can best serve you or your loved one. We handle this information in a manner consistent with applicable state and federal privacy standards.
4. Data Security
We implement reasonable administrative and technical safeguards to protect your information from unauthorized access or disclosure. Form submissions are transmitted over encrypted (HTTPS) connections. Only authorized Veritas staff with a need to know have access to inquiry information.
5. Third-Party Services
Our website uses Google Tag Manager and Google Ads for analytics and advertising measurement. These services may set cookies and collect anonymized usage data in accordance with Google's privacy policy. We do not share personally identifiable information with these services.
6. Your Rights
You may request access to, correction of, or deletion of personal information we hold about you at any time by contacting us at the details below. We will respond to such requests within a reasonable time frame.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@veritasinhomecare.com or call 425-541-8281 .