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Dementia Care5 min readOctober 21, 2026

Knowing When a Loved One Needs In-Home Care

Nani Mackay, Nurse Leader, Dementia Care at Veritas, discusses what families can notice, how to include a parent in the conversation, and what to ask before arranging support.

Nani Mackay

Nani Mackay

Nurse Leader, BSN RN

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As a nurse, I've sat with families trying to decide whether someone they love needs more help at home. Beneath the practical questions, there is often another: "Am I doing the right thing?"

Perhaps Dad says he is managing, but Mom has stopped going out because she is uneasy leaving him alone. Or you arrive for a visit and spend most of it catching up on meals, laundry and appointments. You want to help without making your parent feel that you are taking over.

A useful place to begin is with what has changed.

Notice what is becoming harder

Pay attention to everyday tasks: preparing meals, bathing, getting dressed, moving around the house and taking medications as prescribed. Write down specific changes rather than trying to decide, all at once, whether your parent can still live independently. The National Institute on Aging recommends asking directly about the help a person needs. [1]

New or worsening difficulties, including falls, unexplained weight loss, medication mix-ups or memory concerns, deserve a conversation with a healthcare professional. Arranging more supervision does not replace finding out what is causing the change. [1]

If confusion begins suddenly, call 911. Do not wait for a routine home-care consultation. [2]

Match support to the actual need

Help with meals, dressing or transportation is different from skilled nursing or physical therapy. Some families need both everyday assistance and clinical care, coordinated with the appropriate professionals. [3]

The amount of help needed matters too. A brief visit may address a particular task, but it is not enough for someone who needs ongoing supervision. Start with an assessment of the needs, not a package of hours. [3]

Include the person already providing care. If Mom is helping Dad, her ability to rest, leave the house and keep her own appointments belongs in the discussion.

Begin with one specific concern

For a non-urgent conversation, choose a quiet moment. Instead of announcing that your parent needs care, describe something you have noticed and invite their view. [1]

"Mom, shopping seems more tiring lately. Would help with groceries make it easier to keep cooking?"

Then listen. She may dislike the idea of a stranger in her kitchen, worry about cost, or fear that accepting help means seeing less of you. Discuss what would change and what would stay the same. Let her help decide what she wants assistance with. [4]

When dementia is part of the picture, speak directly to your loved one, use simple questions and allow time for a reply. A diagnosis does not mean they should be left out of the conversation. [5]

Make the first step manageable

Before agreeing to care, ask who will assess the needs, who will provide the assistance and whether they have the skills required. Understand the cost, minimum booking hours and what happens if the usual caregiver is unavailable. [4]

Where appropriate, arrange an introduction with a family member present. Explain routines, but leave room for your parent to speak. Agree on the tasks and how updates will be shared. Ask whether the same caregiver can return where possible. [4]

Set a time to review the arrangement. Did your parent feel comfortable? Was the help useful? What needs adjusting? Starting small should mean a suitable first step, not overlooking care that is needed now.

You are still part of their care

One comment I hear from family caregivers is, "I should be able to do this myself."

Your knowledge of your parent still matters when someone else helps. You can explain preferences, raise concerns and stay involved without personally doing every task. Asking for help can be difficult even when you know it is needed.

It is reasonable to want time with Dad that is not entirely spent managing his care.

Talk through the next step

At Veritas In-Home Care, families in Greater Seattle and King County can begin with a free, no-obligation consultation about their loved one's needs, routines and goals. Those details help shape a personalized care plan. [6]

Bring the uncertainty with you: what has become harder, what your parent wants to keep doing and what worries you about accepting help. You do not need to know the name of a service before asking about it.

Veritas In-Home Care | 425-541-8281 | www.veritasinhomecare.com

Sources

[1] National Institute on Aging. Does an Older Adult in Your Life Need Help?

[2] MedlinePlus. Confusion

[3] National Institute on Aging. Services for Older Adults Living at Home

[4] Family Caregiver Alliance. Hiring In-Home Help

[5] Alzheimer's Association. Communication and Alzheimer's

[6] Veritas In-Home Care. Consultation and Care Information

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